What are the cemetery visiting hours?

Cemetery grounds are typically open during daylight hours for visitation. Contact (212) 312-8800 for specific information about services and arrangements.

How do I arrange burial services?

Contact (212) 312-8800 for burial arrangements and cemetery services. The cemetery staff can assist with your needs and provide information about available services.

What is Memorial Coin technology?

Memorial Coin technology allows families to create lasting digital memorials that preserve stories, photos, and memories. This innovative headstone technology helps families honor, celebrate, grieve, and heal by connecting generations through shared memories at 9/11 Memorial Pools.

9/11 Memorial Pools - New York, NY

The 9/11 Memorial Pools in New York, NY, stand as a profound and respectful tribute to the victims of the September 11, 2001 attacks, located at the World Trade Center site. Designed by architects Michael Arad and Peter Walker, the memorial features two expansive reflecting pools set within the original footprints of the Twin Towers, encircled by bronze panels etched with the names of nearly 3,000 individuals. This site serves as a place of healing and remembrance for families, survivors, and visitors, fostering a sense of community and shared history in the heart of Lower Manhattan. Its serene design, with cascading waterfalls and surrounding trees, offers a peaceful oasis amid the city's energy, making it a meaningful destination for reflection and education. In the community, the 9/11 Memorial Pools play a vital role by hosting annual commemorative events, educational programs, and public gatherings that honor the resilience of New Yorkers and the nation. It encourages visitors to engage with the site's history through thoughtful exhibits and activities, reinforcing its importance as a symbol of unity and recovery. The grounds are meticulously maintained to ensure a dignified atmosphere, drawing people from all walks of life to pay their respects. Services at the 9/11 Memorial Pools include access to memorial programs, guided tours, and educational resources that help families and visitors honor their loved ones. While it is not a traditional burial site, it offers memorial options such as name inscriptions and special observances, providing a space for personal tributes and reflection. The site also supports community events and partnerships, ensuring it remains a cornerstone of remembrance for generations.

180 Greenwich St, New York, NY 10007, USAView on Maps (212) 312-8800

About 9/11 Memorial Pools

Learn more about Memorial Coin technology.

Cemetery Services & Options

Burial & Memorial Plots

Traditional ground burial plots and memorial garden areas. Contact (212) 312-8800 for availability.

Visiting Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Memorial Coin Technology

Memorial Coin allows families to create lasting digital memorials that preserve stories and connect generations.

Ask About 9/11 Memorial Pools

Have a question about this cemetery? Ask below and get an instant answer.

Visiting Information

Address & directions

180 Greenwich St, New York, NY 10007, USA

Open in Google Maps

Contact

Phone: (212) 312-8800

Website

Visit Website

Map

Open in Google Maps

See how headstone technology at 9/11 Memorial Pools helps families honor, celebrate, grieve, and heal

Memorial Coin technology transforms how families remember and celebrate loved ones, creating lasting digital memorials that preserve stories and connect generations.

Memorial Coin affixed near a headstone at 9/11 Memorial Pools

A Digital Companion for Any Monument

The Memorial Coin by Audiobiography is a durable QR code coin that transforms any headstone into an endless digital canvas. Simply scan with your phone to access a tribute page where families can share photos, videos, stories, and memories of their loved one.

Share photos, videos, audio, and written stories
Family-managed content with privacy and simplicity
Collaborate with family and friends to collect stories, memories, and tributes
No app required. Simply share the link via text or social media.
Elegant design that complements any memorial
Built to last through all weather conditions
Memorial is a safe digital space. No ads. No distractions.

Learn more Shop online

Lovingly Designed and Built to Last

Our memorial coins combine durability with dignity, offering families a permanent way to preserve and share precious memories.

security

Lifetime Protection

Coins are rugged, beautiful, and guaranteed against damage and theft for life.

build

Flexible Installation

Can be installed on new headstones or existing ones, either recessed or affixed to the outside.

cloud_done

Secure Cloud Storage

Data is safely stored in Google Cloud and can be downloaded at any time for your peace of mind.

admin_panel_settings

Complete Control

Owners have full control over what content gets posted and who can see it.

Phone scanning Memorial Coin at 9/11 Memorial Pools

attach_money

One Price. Forever.

Memorial is a one-time purchase with no hidden costs, ongoing fees, or subscription charges.

check_circle

What You Pay Is All You Pay

The price you pay for your Memorial Coin is the only price you'll ever pay. No monthly fees, no annual subscriptions, no surprise charges. Your Memorial Coin and digital memorial page are yours to use and share forever.

What Families Are Saying

Real stories from families who've found comfort in keeping memories alive

starstarstarstarstar

Amazing product!

I bought this for my brother's widow and their two children. I have loved the product so much I have since purchased 3 more as gifts. It is a wonderful way to keep the best memories of a loved one alive. Thank you!!

starstarstarstarstar

Perfect for our granddaughter

My daughter absolutely loves the Memorial we gave her. This is the perfect opportunity to share memories of our granddaughter.

starstarstarstarstar

This is so great

This is so great. Thank you so much. It seems like such a great product and I look forward to creating the site and adding to it so my young kids can get to know their Dad as they grow up.

starstarstarstarstar

I absolutely had to have this for my daughter's Headstone

I came across this and I've never seen or heard anything about anything like this, until I seen it and I absolutely had to have this for my daughter's Headstone, I absolutely love this so much and can't wait to place it for her and all her friends and family to see and be able to share their memories of her . This is the greatest idea anybody could have came up with. It's definitely great quality and it shipped out really fast. Got it within a few days. Thank you to the people who came up with this idea for our loved ones.

starstarstarstarstar

Every single thing!

Every single thing, from product design, packaging and communications, is exceptional and customer service is like, WOWZA, beyond expectation. I quickly figured out how to begin with Memorial. Thank you for this dignifying, honoring product and service for healing and for legacy.

starstarstarstarstar

Perfect on headstones

We feel this on the headstone is more valuable than the headstone itself.

starstarstarstarstar

Younger brother

I purchased a Memorial QR Tile for my younger brother who passed away this last year. The tile was easy to set up and we've already uploaded some content. I was able to give access to my parents and siblings so that they can all add content and make edits. We've been really happy with it so far and I think it will make a nice addition to his monument.

starstarstarstarstar

This was a big priority for my family

This was a big priority for my family. My children are very young and we are using it for their father's headstone. I appreciate being able to bring some life and light to an otherwise sad place for them! Thank you for this product. - Lacy

starstarstarstarstar

Excited to Showcase Memorial

I am excited to showcase these for our monuments. It is a great idea, especially with the vast majority of social media users nowadays.

starstarstarstarstar

I love it.

I'm just setting up Memorial for my Grandma and Grandpa (who just passed). I love it. I love it. I just love it!

starstarstarstarstar

Wonderful!

Our families absolutely love these. They are the perfect way to keep someone's legacy alive forever from pictures or playing their voice. We are yet to have a negative experience. Thanks so much for the coin and to the team who is ALWAYS kind and helpful!

starstarstarstarstar

Beautiful, everyone loves them.

starstarstarstarstar

Fabulous!!!

I did a lot of research on a lot of different QR codes. This by far is absolutely the best.

starstarstarstarstar

Amazing!!

These are the absolute greatest addition to any headstone or memorial of any kind. Highly recommend to all my friends relatives and customers.

starstarstarstarstar

THE BEST SERVICE

Somehow the acrylic cube affixed to the top of the raised headstone was missing. Audiobiography quickly replaced it with the new "coin" version, which will be very difficult to remove. THANK YOU.

Share this cemetery information:

Share on Facebook Share on X Share on LinkedIn

Frequently Asked Questions

What are the visiting hours for the 9/11 Memorial Pools?

The 9/11 Memorial Pools are open daily from 8:00 AM to 8:00 PM, allowing visitors ample time for reflection and tribute throughout the week.

Is there an admission fee to visit the memorial?

Entry to the 9/11 Memorial Pools is free of charge, though there may be fees for associated exhibits or the museum, making it accessible for all who wish to pay their respects.

How can I locate a specific name on the memorial panels?

You can use the on-site directory or the official website to search for and find specific names on the bronze panels, helping visitors honor individuals directly.

Are guided tours available at the 9/11 Memorial Pools?

Yes, free guided tours are offered regularly, providing educational insights into the site's history and significance; it's advisable to check schedules and reserve in advance for availability.

What accessibility features are provided at the site?

The 9/11 Memorial Pools are designed to be wheelchair accessible, with ramps, elevators, and audio guides available to ensure all visitors can experience the memorial comfortably and respectfully.